Terms and Conditions

**Terms and Conditions**

This website is owned and operated by ALFA LUMINAR (Pty) Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to ALFA LUMINAR (Pty) Ltd. By accessing or using this website, you agree to be bound by the terms, conditions, and policies stated herein. This document governs your relationship with ALFA LUMINAR (Pty) Ltd. If you register or use our website, you are deemed to have accepted all our Terms and Conditions.

These Terms & Conditions apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please review these Terms & Conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

Any new features, services, or products added to the current website will also be subject to these Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms & Conditions. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website constitutes acceptance of those changes.

We reserve the right to withdraw or amend the services without notice. We will not be liable if, for any reason, the website is unavailable at any time or for any period. We may also restrict access to some parts or all parts of the website from time to time.

  • Section 1 – Website Terms and Prohibitions

By agreeing to these Terms & Conditions, you confirm that you are of legal age and have consented to allow any minor dependents to use this site.

You must not misuse this website. You agree not to: commit or encourage a criminal offense; transmit or distribute harmful material such as viruses, trojans, or worms; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon any person’s proprietary rights; send unsolicited advertising or promotional material (spam); or attempt to affect the performance or functionality of the website. Breaches of these provisions will be treated as criminal offenses and ALFA LUMINAR (Pty) Ltd will report such breaches to the relevant law enforcement authorities.

We are not liable for any loss or damage resulting from distributed denial-of-service attacks, viruses, or other harmful material that may affect your computer equipment or data due to your use of the website or the downloading of any material from it or linked sites.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws, including but not limited to copyright laws.

  • Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or access to the service without our express written permission.

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

  • Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon for making decisions without consulting more accurate or up-to-date sources. Reliance on the material is at your own risk.

We reserve the right to modify the contents of this site at any time but are not obligated to update any information. It is your responsibility to monitor changes to our site.

  • Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the service (or any part thereof) without notice.

We shall not be liable for any modifications, price changes, suspensions, or discontinuances of the service.

  • Section 5 – Products or Services

Certain products or services may be available exclusively online through the website and may have limited quantities. They are subject to return or exchange only according to our Return Policy.

We strive to display the colors and images of our products accurately, but we cannot guarantee that your monitor’s display will be accurate.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction and to limit quantities. All product descriptions and pricing are subject to change at our sole discretion. We reserve the right to discontinue any product at any time. Any offers on this site are void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials obtained will meet your expectations or that any errors will be corrected.

  • Section 6 – Delivery

Subject to clearing of payment, requests will be processed within 2 working days.

Cancelled orders on the e-commerce platform will be refunded after deducting a 10% administration fee. We reserve the right to cancel an order for which payment has already been received.

  • Section 7 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, household, or order. Restrictions may include orders placed under the same account, credit card, or billing and/or shipping address. We may notify you of changes or cancellations to your order using the contact information provided. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate and complete purchase and account information. You agree to promptly update your account information, including email addresses and credit card details, to complete transactions and contact you as needed.

For more details, please review our Returns Policy.

  • Section 8 – Optional Tools

We may provide access to third-party tools over which we have no control or input.

You acknowledge that we provide access to such tools “as is” and “as available” without warranties or endorsements. We shall not be liable for any issues arising from your use of optional third-party tools.

Any use of optional tools is at your own risk and discretion. Ensure you are familiar with and approve the terms of third-party providers.

We may also offer new services or features through the website, which will be subject to these Terms & Conditions.

  • Section 9 – Third-Party Links

Certain content, products, and services may include materials from third parties.

Links to third-party websites are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and are not liable for any third-party materials or websites.

We are not liable for any damages related to transactions made with third-party websites. Review third-party policies and practices before engaging in transactions. Direct complaints or questions regarding third-party products to the third-party provider.

  • Section 10 – Cookies

Cookies are text files stored on your device by a website's server. They help websites remember preferences and track usage behavior.

Our website uses first and third-party cookies to enhance user experience and provide relevant advertising.

  • Cookie Opt-Out

Most browsers offer options to block cookies. However, since many features rely on cookies, we recommend not blocking them.

  • Section 11 – User Comments, Feedback, and Other Submissions

If you submit specific materials or creative ideas (collectively, "comments") at our request or without, you agree that we may use these comments without restriction. We are not obligated to keep comments confidential, provide compensation, or respond.

We may monitor or remove content deemed unlawful, offensive, or objectionable at our discretion.

Your comments must not violate any rights or contain unlawful, abusive, or harmful material. You are responsible for the accuracy of your comments and will not use false identities or mislead us or third parties.

  • Section 12 – Personal Information

Your submission of personal information is governed by our Privacy Policy. By using this website, you consent to the processing described therein and warrant that all provided data is accurate.

  • Section 13 – Errors, Inaccuracies, and Omissions

Occasionally, our site or service may contain typographical errors or inaccuracies. We reserve the right to correct these and update or cancel orders if necessary, without prior notice.

We have no obligation to update information unless required by law.

  • Section 14 – Prohibited Uses

In addition to other prohibitions in these Terms & Conditions, you are prohibited from using the site or its content for: (a) unlawful purposes; (b) soliciting unlawful acts; (c) violating regulations or laws; (d) infringing intellectual property rights; (e) harassing or discriminating against others; (f) submitting false information; (g) transmitting malicious code; (h) collecting personal information; (i) spamming or phishing; (j) immoral purposes; or (k) interfering with security features. Violations may result in termination of your access.

  • Section 15 – Disclaimer of Warranties; Disclaimer of Liability

We do not guarantee that the service will be uninterrupted, secure, or error-free. The service and products are provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of the service or products.

  • Section 16 – Indemnification

You agree to indemnify ALFA LUMINAR (Pty) Ltd and its affiliates from any claims, damages, or costs arising from your use of the website or breach of these Terms & Conditions.

  • Section 17 – Severability

If any provision is found to be unlawful or unenforceable, it will be severed from these Terms & Conditions, and the

remaining provisions will remain in effect.

  • Section 18 – Termination

We may terminate or suspend your account and access to the service immediately without notice for breach of these Terms & Conditions. Upon termination, your right to use the service will cease.

  • Section 19 – Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.

  • Section 20 – Changes to Terms and Conditions

We may update these Terms & Conditions from time to time at will. Continued use of the website constitutes acceptance of the revised terms.

  • Section 21 – Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at:

ALFA LUMINAR (Pty) Ltd  

info@alfaluminar.com

+27843347777

Click here to contact us on WhatsApp