Privacy Policy

ALFA LUMINAR PRIVACY POLICY

1. Introduction

Welcome to ALFA LUMINAR. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described herein.

2. Data Controller

For the purposes of the Data Protection Act 1998, ALFA LUMINAR is the data controller responsible for your personal data.

3. Information We Collect

  • Personal Information: We may collect personally identifiable information such as your email address, name, home or work address, and telephone number.
  • Anonymous Information: We also collect demographic data, including postal code, age, gender, and preferences, which is not unique to you.
  • Technical Information: We automatically collect information about your computer's hardware and software, including IP address, browser type, domain names, access times, and referring website addresses.

4. Use of Information

We use your information to:

  • Verify your identity and prevent fraud.
  • Manage and maintain your account.
  • Provide you with information, products, or services you request.
  • Ensure our website content is effectively presented.
  • Respond to inquiries and resolve disputes.
  • Notify you about new products and benefits.
  • Allow participation in interactive features of our service.

5. Email Marketing

With your consent, we may send emails about new products and updates. You can withdraw your consent at any time.

6. Cookies

We use cookies to:

  • Track website usage and browsing behavior.
  • Remember your preferences and provide a personalized experience.
  • Improve website performance and security.
  • Estimate audience size and enhance user experience.

You may disable cookies through your browser settings, though this may limit access to certain website features.

7. Third-Party Services

Third-party providers may collect, use, and disclose your information to the extent necessary for their services. We recommend reviewing their privacy policies. Note that your information may be subject to laws in jurisdictions different from where you or we are located.

8. Data Storage and Security

Your data is stored on secure servers, and any transactions are encrypted. While we strive to protect your data, internet transmission is not completely secure. We use strict procedures to prevent unauthorized access.

9. Disclosure of Information

We will only disclose your personal information if required by law or for security and fraud protection purposes.

10. Age of Consent

By using our site, you confirm that you are at least the age of majority and consent to your minor dependents using the site.

11. Access to Information

Under the Act, you have the right to access your personal information. Requests may incur a fee of R 800.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page. It is your responsibility to review the policy regularly.

13. Contact Us

For questions or to access, correct, or delete your information, or to register a complaint, please contact us at: info@alfaluminar.co.za.

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